Gloria Gowal is an experienced digital transformation expert with over 16 years of professional experience, skilled in leading high-complexity institutional reform and operational restructuring projects. She has consulted on several projects including a Youth Enterprise Accelerator Program (YouthADAPT), World Bank initiative.  She has a strong track record in operational restructuring, performance design, and change management. She has supported multiple organisations in adopting digital operating models and optimising service delivery across logistics and supply chain functions. She was highly instrumental in driving change management of OANDO following the merger between Oando Marketing & OVH Energy.  She is aptly positioned to evaluate business processes, systems, and technology to help organisations evolve into more optimal versions of themselves, driving improvements across the entire business while positioning for growth.