Job Title
Senior Associate to Manager
Job Function
They are responsible for the end-to-end delivery of products and projects as part of client engagements and/or our startup studio. They will coordinate and engage with clients, partners, and relevant stakeholders.
Grade
Senior Associate to Manager
We hire Product Consultants all year round across a range of grades (from Junior Analysts to Senior Associates). Our structure mimics the Big 4 model.
Our Delivery Team handles execution from market research through product development, all the way to growth while our Advisory Team provides strategy consulting and advisory services to our clients and inhouse teams.
Job Responsibilities
Project & Technical Delivery
- Lead end-to-end planning, coordination, and delivery of multiple technical projects across clients and internal teams.
- Translate client requirements into technical specifications and project plans.
- Collaborate with cross-functional teams to ensure alignment between client needs, technical design, and delivery timelines.
- Identify, manage, and mitigate risks throughout project lifecycles.
- Track, measure, and report on technical delivery performance, using Agile and hybrid methodologies.
- Organize and facilitate project ceremonies (daily stand-ups, sprint planning, retrospectives, etc.).
- Ensure the quality, reliability, and scalability of solutions delivered.
Stakeholder & Client Management
- Serve as the primary technical point of contact for clients during project delivery.
- Build and maintain strong client relationships based on transparency, responsiveness, and value delivery.
- Communicate project progress, risks, and changes in a timely and effective manner to both internal and external stakeholders.
- Drive adoption and operationalization of delivered solutions by collaborating with client-side users and teams.
Continuous Improvement & Innovation
- Stay current on technology trends, delivery practices, and industry innovations to inform project execution and improvement.
- Facilitate post-project reviews and retrospectives to identify learnings and areas for process improvement.
- Contribute to internal frameworks, toolkits, and methodologies to scale the delivery team’s capabilities.
Growth & Strategy
- Collaborate with leadership to identify opportunities for account expansion through delivery excellence.
- Support proposal development, technical scoping, and pre-sales activities as needed.
- Promote a delivery culture centered on collaboration, accountability, and measurable impact.
Travel
Key Performance Indicators
- Time to market for assigned projects
- Client Satisfaction and Retention
- Competitive Advantage
- Revenue per client/member (RPC)
- Net Promoter Score (NPS)
- Customer Lifetime Value (LTV)
- Product Specific Metrics
Education
First Degree in Communications, Business Management, Computer Science or other relevant field
Professional Qualification
- Business Analysis, Product Management, Project Management
Experience
- Minimum 6 years’ experience in relevant role
Required Functional Skills
- Product Management
- Project Management
- Business Analysis
- Product Sense
- Technical Documentation & Scoping
- Risk and Issue Management
- Communication and Facilitation
- Change Management
- Familiarity with modern tech stacks and deployment processes
- Compliance and process management
- Strategic thinking and problem solving skills
- Prior operating experience at a fast-paced environment or start-up
Required Behavioural Skills
- Exceptionally analytical
- Highly resourceful
- Painstakingly detail-oriented
- Highly productive with effective use of time
- Highly emotionally intelligent
- Customer-first thought process
- Personable personality
- Great interpersonal and people skills
Working Hours
- Minimum 40 hours per week
- Regular working hours (8AM- 5PM) on business days - More hours may be required depending on business demands
Work Tools
- Laptop (BYOD, Transition to Company-issued)
Benefits
- Competitive salary commensurate with experience (Annual income cap: Associate = N6m, Senior Associate = N8m)
- 20 days Annual leave
- Health Insurance
- Company sponsored professional trainings
- Paid industry events and conferences and professional memberships
- Opportunity to grow and advance within a rapidly expanding environment
- Collaborative team culture with a focus on creativity and innovation
How to Apply
Apply here
