Job Title

Project Manager

Job Function

The Project Manager is responsible for planning, coordinating, and delivering consulting and technology projects from initiation to successful completion.The role serves as the central point of coordination across clients, consultants, designers, engineers, and other stakeholders, ensuring projects are delivered on time, within scope, within budget, and to the highest quality standards

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Grade

Associate to Senior Associate

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Job Responsibilities

Project Planning & Delivery

• Lead the end-to-end delivery of client and internalprojects.
• Develop project charters, implementation plans, workbreakdown structures (WBS), timelines, and delivery roadmaps.
• Coordinate the definition and own the documentation ofproject scope, milestones, deliverables, dependencies, and success criteria.
• Coordinate project kick-off meetings, deliveryplanning and execution.
• Monitor projectexecution across multiple projects simultaneously, maintaining quality anddelivery standards.
• Facilitatecollaboration across cross-functional delivery teams.
• Remove deliveryblockers and escalate issues where necessary.
• Ensure effectivecommunication between internal teams and clients.
• Facilitate agile rituals including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions working closely with Product Leads to translate priorities into executable delivery plans.
• Monitor sprint progressand team velocity.
• Conduct project healthchecks and recommend corrective actions where required.
• Promote Agile bestpractices and adapt delivery methodologies based on project complexity andclient needs.

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Stakeholder & Client Management

• Act as the primarydelivery contact for assigned client engagements.
• Build strongrelationships with client stakeholders.
• Facilitate regularproject status meetings and steering committee sessions.
• Manage stakeholderexpectations through proactive communication.
• Coordinate approvals,sign-offs, and change requests.
• Ensure a seamlesstransition from sales to project delivery and from implementation to supportwhere applicable.

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Risk,Issue and Change Management, Governance

• Identify and escalate delivery risks and governance issues promptly with practical mitigationrecommendations.
• Manage project scope changes through formal change control processes.
• Escalate critical issues promptly with recommended solutions.
• Ensure risks are communicated effectively to all relevant stakeholders.
• Establish and maintain the project governance structure for every engagement ensuring adherence to ProduqtEdge’sProject Delivery Methodology, quality standards, and Standard OperatingProcedures (SOPs).
• Ensure compliance with client contractual obligations, reporting requirements, and agreed service levels.
• Support internal and external project audits where required.
• Develop and maintain comprehensive project documentation throughout the project lifecycle.
• Coordinate governance meetings, steering committee sessions, and executive reviews.

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Resource Management and Commercial Management

• Coordinate projectresource allocation.
• Identify resourceconstraints and recommend adjustments.
• Support deliveryplanning for upcoming engagements.
• Track project burnrates and delivery costs.
• Ensure projects remaincommercially viable.
• Identify opportunitiesto improve delivery efficiency and profitability.

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Key Performance Indicators

• Client Satisfaction and Retention
• Net Promoter Score (NPS).
• Repeat business from managed accounts.
• First-time acceptance of deliverables.
• Number of delivery-related escalations.
• Project governance compliance.
• Timeliness of project documentation.
• Team Effectiveness
• Team utilisation.
• Sprint predictability
• Resolution time for project blockers.
• Cross-functional collaboration effectiveness.
• Lessons learned implemented.
• Delivery process improvements introduced.
• Improvement in delivery efficiency acrossengagements.

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Education

Bachelor’s degree in related field (or equivalent experience)

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Experience

3 to 4years’ experience in relevant roles

Relevant certifications include:

• ProjectManagement Professional (PMP)
• PRINCE2Practitioner, Certified Scrum Master (CSM)
• ProfessionalScrum Master (PSM)
• PMI AgileCertified Practitioner (PMI-ACP)
• Agile Project Management certifications

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Required Functional Skills

• Project Managementmethodologies
• Agile and Scrumframeworks
• Software DevelopmentLife Cycle (SDLC)
• Business processimprovement
• Risk management
• Stakeholder management
• Budget and resourcemanagement
• Project governance
• Digital productdevelopment
• Microsoft Office Suite
• A working knowledge ofsoftware engineering concepts, APIs, cloud applications, and systemintegrations
• Excellentwritten and verbal communication
• Executivereporting and presentation
• Negotiation

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Required Behavioural Skills

• Organisational skills
• A flexible approach to work with the ability to adaptto a fast-paced, ever-changing environment
• Teamworking skills and a collaborative approach towork
• Excellentrelationship-building and interpersonal skills
• Stronglistening skills and customer-centric focus
• High emotional intelligence
• Decision-making
• Accountability
• Conflictresolution
• StakeholderManagement
• Analyticalthinking
• Attentionto detail
• Criticalthinking
• Solutions-oriented mindset

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Working Hours

Minimum 40 hours per week

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How to Apply

Apply here

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